SASSA USSD Code: Accessing Social Services Made Simple


SASSA provides citizens with crucial social services, and the SASSA USSD code has made it even easier to access these services. Our article will explain why you should use the SASSA USSD code, how you can register for SASSA services, and how you can access various services through this code. Let’s investigate how this easy-to-use tool can make a positive difference in many people’s lives.

What is SASSA?


SASA administers social grants to eligible citizens on behalf of the South African Social Security Agency. Through these grants, vulnerable individuals and families throughout the country are alleviated of poverty and provided with essential financial support. SASSA aims to provide social assistance to those in need, so that they can meet their basic needs and improve their overall well-being.

How does the SASSA system work?

There are various channels through which SASSA operates, including their website, regional offices, and dedicated call centers. In recent years, SASSA has introduced the USSD code as a convenient and quick way to access their services. USSD codes allow users to interact directly with SASSA’s system from their mobile phones, without the need for Internet connections or smartphones.

How To Check Sassa Balance Using USSD Code


Using a smartphone and a USSD code, Sassa beneficiaries can check their Sassa balance. To ease the stress Sassa beneficiaries go through when they try to check their Sassa payment balance, the South African Social Security Agency has devised new methods.

A special Covid-19 Social Relief of Distress Grant (SRD) of R350 was instituted by the South African President for citizens who have been unable to earn income during the pandemic.

In the past, SASSA granted grants to older people, foster children, and those in need of child support before the Covid-19 outbreak. Due to the National State of Distress announced by the president, the social relief of distress award was started.

Follow the instructions on to submit an application for a SRD. As soon as you click the “send SMS” button, SASSA will send you a one-time pin. Enter it.

How to check Sassa Balance

Here are the steps you can follow to check your Sassa balance on your phone;

  1. You can dial *120*3210# on your phone
  2. Make sure you follow the prompts

The following steps should be followed in case the USSD code and Sassa balance check do not work;

  1. Enter *120*69277# on your phone
  2. Make sure you follow each step
  3. An SMS notification should then be sent to you

Using the link below, you can access the SASSA contact number, SASSA website, SASSA Twitter, and other news on Sassa SRD Grant payment.

Also, check How to Get SASSA R350 at Pick n Pay?

Benefits of using the SASSA USSD code

Using the SASSA USSD code is an excellent way to access social services because it provides numerous benefits to users. The following are some of the key advantages:

  1. Convenience: SASSA’s USSD code provides an easy and convenient way to interact with its services. With a mobile phone with network coverage, users can access the services anywhere, anytime.
  2. No internet required: USSD codes are compatible with smartphones and basic feature phones alike. They do not require internet connectivity.
  3. Cost-effective: USSD codes are usually more affordable than phone calls, as they involve shorter sessions and avoid excessive charges.
  4. User-friendly interface: USSD uses a simple menu-driven interface that makes it easy for users to navigate and access services without any technical knowledge.

Also, check SASSA Appeals

How to register for SASSA services

You must register with SASSA before using the USSD code to access SASSA services. Getting SASSA services is as easy as following this step-by-step guide:

  1. Visit a SASSA office: Find your local SASSA office and stop by.
  2. Complete the registration form: Ensure you have the required supporting documents and complete the required registration form accurately.
  3. Submit your application: Send the SASSA representative your completed application form and supporting documents.
  4. Wait for approval: We will process your application and notify you if it has been approved or if any additional steps need to be taken.
  5. Receive your SASSA card: Your SASSA payment card will be issued as soon as your grant application has been approved.

Also, check Sassa Job Vacancies

Available services through the SASSA USSD code

There are a number of services available via the SASSA USSD code that cater to the needs of grant recipients. The USSD code provides access to the following services:

  1. Checking your grant balance: Get accurate information about the available funds for your SASSA grant by checking its balance easily.
  2. Grant payment history: See your grant payments in detail, including their dates and amounts.
  3. Updating personal information: Inform SASSA of any changes to your personal information, such as your address or phone number.
  4. Application status check: Track the progress of your grant application by checking the status.
  5. Complaints and feedback: Contact SASSA if you have any complaints or concerns about their services.

You may enjoy reading How can I get a SASSA food parcel?

Checking your SASSA grant status

Sassa Status Check

Checking the status of your grant application or renewal is one of the most useful features of the SASSA USSD code. You can quickly determine if your application has been approved, pending, or needs further documentation through the USSD menu by following a few simple steps. Grant recipients benefit from this feature because it provides transparency and peace of mind.

Updating personal information with SASSA

SASSA relies on accurate and up-to-date personal information to ensure smooth communication and uninterrupted grant payments. You can update your personal information using the USSD code, including your address, contact number, or banking information. The earlier you update these details, the more likely you are to receive important notifications and receive your grant payments on time.

Frequently asked questions about the SASSA USSD code

Can I use the SASSA USSD code if I don’t have a smartphone?

Yes, the SASSA USSD code can be accessed from any mobile phone, including basic feature phones.

Is the SASSA USSD code available 24/7?

Yes, the USSD code is available 24 hours a day, 7 days a week, allowing users to access SASSA services at their convenience.

Are there any charges for using the SASSA USSD code?

The USSD code sessions are typically charged at a standard rate set by your mobile service provider. However, it is recommended to check with your provider for specific charges.

Can I apply for a SASSA grant using the USSD code?

The USSD code is primarily designed for accessing services and information related to existing grants. To apply for a new SASSA grant, it is advisable to visit a SASSA office in person.

What should I do if I encounter issues while using the SASSA USSD code?

If you encounter any difficulties or have questions while using the SASSA USSD code, you can contact the SASSA call center or visit a nearby SASSA office for assistance.


The SASSA USSD code has revolutionized the way individuals access social services in South Africa. A powerful tool for grant recipients because of its user-friendly interface, cost-effectiveness, and availability on mobile devices. Individuals can check their grant status, access payment information, update personal information, and provide feedback or complaints by registering with SASSA and utilizing the USSD code. By leveraging technology, SASSA ensures social services are delivered in a simplified and efficient manner to those in need.

Moreover, check our other guide on SASSA Food Parcel

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