Sassa Reconsideration Application Process in 2023

Sassa Reconsideration

Sassa Reconsideration Application: Many people want to know what the process is for Sassa reconsideration applications. Learn about the conditions of applying for reconsideration in this article to ensure your SRD grant is approved.

You must apply for reconsideration within 30 days if your SRD or Sassa grant application was declined. Additional documents must be attached to the new application form. Reapplying with the same form and supporting documentation will require a higher processing fee of R500. Moreover, all Government websites and smartphone apps now have SRD application forms.

Application For Sassa Reconsideration

Sassa Reconsideration

As part of the Sassa board’s decision, the rejected applications will be reconsidered before they are subjected to appeal. Rejected applicants can appeal their rejections using the process outlined in the circulars. 

Individuals and businesses who have had their cases rejected because of eligibility problems or overdue payments should understand the reasons behind most of these rejections.

The grant from COVID-19 has been paid to over two and a half million applicants so far. Therefore, no major problems have been encountered during the UIF verification process. Further information has also been made available on the website of the agency by the government.

As of March 2022, reconsideration applications have been processed, and payments will follow. Thank you for updating the UIF database. It has brought relief to SACCOs, beneficiaries, and their members. Currently, the process is ongoing, but it is expected that the number of beneficiaries will increase as those whose claims were previously denied may now be accepted. Over half a million South Africans will benefit from the UIF update since higher income limits will allow them to apply for social grants, food parcels, and other entitlements.

Please be informed that the SASSA Reconsideration Process will be completed by March 2022. There will be no consideration of new applications during this timeframe. Before submitting your application again in April 2020, you must decide whether your application needs reconsideration.

Sassa Reconsideration Application Process

The number of reconsiderations with Sassa may surprise you. You must keep a copy of your message whether your application is declined or not, and you must apply every month whether or not it is declined. The website: will keep your records for life, so you can apply for reconsideration as often as you like. In addition, Sassa can decide that it does not make sense for them to consider your request again based on your circumstances (for example, if you applied earlier).

Application for Grant Reconsideration can be made online in the following ways:

  • Online applications can be made at
  • Choose “Click here for reconsideration” on the tab containing the application for reconsideration.
  • Your phone number and ID document must be provided next
  • Once the consideration process has been completed, follow the instructions.

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Call the following number to apply for consideration:

In case of any questions or issues, you can contact a Sassa official. To contact Sassa’s customer care service, dial 0800 60 10 11 and choose option 3. Afterward, you will speak with a consultant who will help you reconsider your application, and then proceed according to your instructions.

Reconsideration applications can be submitted through provincial email addresses

Send your personal details and your application by email to the province of residence to request reconsideration. In the body of your message, please include these details and tick the “Notify us by email as well” box when you apply.

For registering your objection, please use the email addresses below. Signing up for email notifications will also keep you informed about the status of your request.

Province: Eastern Cape
Telephone: 043 – 707 6335
Email: [email protected]

Province: Free State
Telephone: 051- 4108339
Email: [email protected]

Province: Gauteng
Telephone: 011- 241 8320
Email: [email protected]

Province: Kwazulu-Natal
Telephone: 033 -846 3400
Email: [email protected]

Province: Limpopo
Telephone: 015- 2917509
Email: [email protected]

Province: Mpumalanga
Telephone: 013 -754 9446
Email: [email protected]

Province: Northwest
Telephone: 018 -388 4006
Email: [email protected]

Province: Northern Cape
Telephone: 053 -802 4919
Email: [email protected]

Province: Western Cape
Telephone: 021-4690235
Email: [email protected]

Reconsideration Application Requirements

As required by Section 18(1) of the Social Assistance Act 13 of 2004, Sassa reconsideration forms must include the following information:

The applicant provides information about herself in Section A.

  • A document proving the applicant’s identity. A person’s name, surname, age, and gender
  • Additionally, you need to specify how you communicate with Sassa: by text message, email, post, or landline.
  • The applicant’s residential address
  • The applicant’s postal address

The applicant must provide details about any previous grant applications that were rejected by Sassa in this section.

  • Sassa’s offices
  • How long ago did you apply for the grant?
  • The date on which your grant was rejected if it was
  • It is also important to mention what grant types you have applied for previously. You can choose from OA, WV, DG, FGC, CDG, CSG, or GIA.

You will explain in Section C why you feel Sassa’s decision was unfair and why you are requesting reconsideration. You can also attach the form if there isn’t room on the application.

SECTION E: The candidate’s signature and current date are required here. Please attach the following documents to your application form.

  • When you apply for a SASSA grant, you will receive a receipt.
  • Rejection letter
  • If someone else is appointed on the applicant’s behalf, a power of attorney is required.
  • Other topics related documents

FAQs for SASSA Reconsideration

How do I apply for SASSA R350 reconsideration? 

Please visit for more information. Give us the 13-digit ID number and the phone number you used when you applied. On the phone number, a pin code will be sent to you, and you will need to enter the code to access the reconsideration process.

Will SASSA pay reconsideration?

You will be notified of the outcome of your application if you have successfully appealed for the special COVID-19 SRD grant. Payments will be made for the applicable months if the appeal is successful. Your next steps will be outlined in an SMS notification sent in due course.

Who is eligible for SASSA reconsideration? 

Anyone who has applied for social assistance benefits from the South African Social Security Agency (SASSA) and has been denied can request reconsideration.

How can I request SASSA reconsideration? 

To request SASSA reconsideration, you will need to submit a written appeal or letter of reconsideration to the nearest SASSA office. The letter should clearly state the reasons for your appeal and any supporting documentation you have.

What documentation should I include with my SASSA reconsideration request? 

It is essential to include any relevant documentation that supports your appeal. This may include medical records, financial statements, affidavits, or any other evidence that can help strengthen your case.

Is there a time limit for submitting a SASSA reconsideration request? 

Yes, there is a time limit for submitting a reconsideration request. Typically, you must submit your appeal within 90 days from the date you received the notification of the decision denying your benefits.

How long does the SASSA reconsideration process take? 

The length of the SASSA reconsideration process can vary. It may take several weeks to months for a decision to be made, depending on the complexity of the case and the workload of the SASSA office handling the appeal.

What happens if my SASSA reconsideration request is approved? 

If your reconsideration request is approved, the decision to deny your benefits will be reversed, and you will be eligible to receive the social assistance benefits you applied for.

What can I do if my SASSA reconsideration request is denied? 

If your reconsideration request is denied, you may have the option to escalate your appeal to a higher authority or seek legal advice. It is crucial to understand the specific appeal procedures and options available to you in such cases.


SASSA’s reconsideration process allows individuals denied social assistance to request a review of their case. An applicant can present their case for reconsideration by submitting a written appeal and supporting documentation.

Reconsideration requests may take some time, but they will be approved if the original denial of benefits is reversed. Reconsideration requests should be submitted within the specified timeframes and with the necessary documentation. Further legal advice or exploring additional appeal options may be required if the request is denied.

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